The human front door to affordable primary care

Agent-assisted primary care, closer to home

Doorstep Health helps people access nurses, doctors, labs, pharmacy support and follow-up care through trained health agents, Health Desks and a coordinated clinical network.

How Doorstep Health Works

Primary care starts with a person, not a queue.

Agents support consent, guided intake, basic screening, routing, booking and follow-up. Licensed providers make clinical decisions.
1

Speak to an agent

Care access, triage support and coordination through the lowest appropriate-cost pathway.

2

Complete guided intake

Care access, triage support and coordination through the lowest appropriate-cost pathway.

3

Get routed to the right care

Care access, triage support and coordination through the lowest appropriate-cost pathway.

4

Receive follow-up

Care access, triage support and coordination through the lowest appropriate-cost pathway.

Care starts at the Health Desk

Mini-clinical access points in everyday places.

Doorstep Health places Health Desks in busy everyday locations such as taxi ranks, markets, grocery stores, workplaces and community centres. These mini-clinical access points help patients register, complete guided intake, get basic screening, collect medication, request nurse or doctor support, coordinate lab samples and receive follow-up care.

Behind every Health Desk is a hub-and-spoke clinical network connecting agents, nurses, doctors, pharmacies, labs and care coordinators.

Taxi ranks
Markets
Grocery stores
Shopping centres
Workplaces
Schools
Mines
Community centres
What We Help With

Care access, routing and coordination across the network.

Nurse consultations Doctor escalation Chronic-care support Pharmacy support Lab/sample collection Employer health programmes Occupational health Urgent escalation routing

For Patients

Register, request agent help, book nurse or doctor support, coordinate medicines, lab samples and follow-ups.

For Employers

Programme-aware primary care access for workplaces, occupational health visits and claims-ready reporting fields.

For Clinics & Providers

Receive agent intake context, red-flag routing, bookings, notes, prescriptions, labs and care quality follow-up.

For Labs & Pharmacies

Coordinate sample collection, result workflows, prescription upload support and medication collection through Health Desks.

For Communities

Lower cost, distance, confusion and waiting-time barriers through trusted local access points.

Clinical Infrastructure as a Service

A coordinated operating layer for communities, employers, providers and partners.

Trust, Consent And Privacy

Assisted care navigation with clinical guardrails.

Doorstep Health agents do not diagnose or prescribe. Agents perform guided intake, care navigation, basic screening, booking support and escalation. Patient consent is required before collecting personal or health information.

Red-flag symptoms require urgent escalation.

The platform supports routing and escalation workflows. It does not replace licensed clinical judgement.